Shipping & Delivery
We ship Snigel gear directly from our warehouse in Sweden to customers across our available European markets.
Delivery options
All orders are shipped with DHL. Shipping costs €7.95 / 79 SEK.
Orders are processed and dispatched in the order they are received. Once your order is on its way, you will receive shipping information so you can follow your delivery.
Delivery times
Our estimated delivery time is 3–5 working days. During launches, promotional campaigns and periods of high demand, delivery may take up to 7 working days.
Please note that delivery times are estimates and may be affected by circumstances outside our control.
Delivery address
Please make sure your delivery address is correct and complete before placing your order. Once an order has been placed, we cannot guarantee that the delivery address can be changed.
Product availability & split deliveries
We do our best to keep our stock information accurate. However, if we identify a stock discrepancy or shortage after your order has been placed and are unable to fulfill part or all of your order, we will refund the affected item(s).
In some cases, we may need to send your order in more than one shipment. If we split your order, you will not be charged additional shipping fees for subsequent deliveries.
Uncollected packages
If your package is delivered to a collection point, please make sure to collect it within the time specified by DHL. Uncollected packages may be returned to us.
Damaged during delivery?
If your order has been damaged during transport, please contact our Customer Service as soon as possible after discovering the damage. Include photos of the package and damaged product so we can help you with your claim.
Questions about your delivery? Contact Snigel Customer Service.